Q&A

Find answers to all of your questions about our innovative sleep pillows & accessories.

Contact us and we’ll be happy to help.

Answers to your most frequently asked questions.

Why is the Zees ™ Sleep Pillows Contoured Orthopedic Pillow so special?

Zees® Sleep Pillows is an innovative sleep brand creating patent pending products for the modern day. 

 

We spend about 1/3 of our lives sleeping. A multitude of studies have shown how sleep plays an integral role in health, a good night’s sleep empowers the body to recover and lets you wake up feeling refreshed and ready to take on the day. Quality sleep is directly correlated to better mood, muscle recovery, less stress, and overall well-being. While science has proven how important sleep is, the sleep industry as a whole has not changed very much at all. 

 

We’ve started with an innovative shaped pillow. It’s uniquely designed to help provide beneficial sleeping positions, a big cause for pain and aches while sleeping. 

 

In this century, we shouldn’t be waking up in the middle of the night with aches or pain. We shouldn’t wake up feeling unrested or muddled. These problems have dogged us for millennia, and at Zees® we are intent on changing that.

Where are your products made?

Our pillow is researched, designed, and tested, and ultimately manufactured in Minnesota. We do currently source our fabrics overseas. Our partners are the best at what they do and were integral to getting all of our very specific details right — from the height and width of the pillow to the weight and feel of the memory foam. We had very specific requirements that only our partner could help us with.

Do you have a military, healthcare, or education discount?

Yes! Zees ™ Sleep is proud to offer an everyday 10% discount to Active Duty Military, Veterans, Educators, and Healthcare Workers. Learn More Here.

Do you sell your pillows in stores?

We only sell Zees™ Sleep Pillows at getsomezees.com. Honestly, it's easier for us to listen and respond to your feedback this way, and it also helps us keep our prices reasonable. By selling directly to you, we get to build actual relationships with our community and get direct feedback to build superior products.

Where do you ship?

We ship in the US.

Is shipping free?

We offer free shipping for all products in the United States on all orders over $150.00 for Zees ™ Sleep Pillows. We also ship to many other international countries, but additional shipping and duties may apply.

How do I track my order?

You will receive an email confirmation after placing an order on our site. Once our warehouse team processes your order, you will receive another email with your tracking information. If something is missing, please email support@getsomezees.com with your order number, and we will take care of you.

How do I change or cancel my order?

Any changes to your order (including cancellations) must be requested within 12 hours of your order confirmation. However, since we strive to fulfill orders as quickly as possible, we can't guarantee that we can cancel the order even if you request a cancellation within 12 hours. We strive to process orders within 1 business day as we try to ship them out quickly.

What is your return policy?

If you don't love your product, we're happy to accept returns within 60 days of you receiving it (according to the tracking information). We offer a discounted shipping label, but if you prefer to ship the pillow yourself, you can let us know. Please email support@zeessleep.com to initiate your return. If you don't want to ship it, we also offer a donation option for a full refund.

Still have questions?

We love tough questions. If you can’t find the answer above, contact us and we’ll be happy to help.

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