Q&A
Find answers to all of your questions about our innovative sleep pillows & accessories. Or, contact us and we’ll be happy to help.
Answers to your most frequently asked questions.
Do you toss and turn all night searching for a comfortable position? We feel your pain. Zees Sleep Pillows are customizable to fit your specific comfort needs. Find answers below to the most common questions that we receive. If you still need help, feel free to contact us.
What is a Zees® Sleep Pillow?
Zees® Sleep Pillows is an innovative sleep brand creating patent pending products for the modern day.
We spend about 1/3 of our lives sleeping. A multitude of studies have shown how sleep plays an integral role in health, a good night’s sleep empowers the body to recover and lets you wake up feeling refreshed and ready to take on the day. Quality sleep is directly correlated to better mood, muscle recovery, less stress, and overall well-being. While science has proven how important sleep is, the sleep industry as a whole has not changed very much at all.
We’ve started with an innovative shaped pillow. It’s uniquely designed to help provide beneficial sleeping positions, a big cause for pain and aches while sleeping.
In this century, we shouldn’t be waking up in the middle of the night with aches or pain. We shouldn’t wake up feeling unrested or muddled. These problems have dogged us for millennia, and at Zees® we are intent on changing that.
Why is the Zees® Sleep Pillow so special?
Unlike the traditional pillow, our pillow is uniquely designed to support your body the way you need it. We don’t tell you how to sleep or set the loft for you. We allow you to adjust the fill to the exact firmness you desire.
Where are your products made?
Our pillows are researched, designed and tested and ultimately manufactured in the United States in the great state of Minnesota.
Do you have a military, healthcare or education discount?
Yes! Zees® Sleep is proud to offer an everyday 10% discount to Active Duty Military, Veterans, Educators and Healthcare Workers.
Do you sell your pillows in stores?
We only sell on Zees® Sleep Pillows at getsomezees.com. Honestly, it’s easier for us to listen and respond to your feedback this way and it also assists us in keeping our prices reasonable!
By selling directly to you, we get to build an actual relationships with our community and get direct feedback to build superior products.
Where do you ship?
We are currently only shipping within the US. We offer free shipping with any purchase over $150.00 (before tax)!
Is shipping free?
We offer free ground shipping in the United States, on all orders over $150.00 before tax.
How do I track my order?
You will receive an email confirmation after you place an order on our site. Once our warehouse team processes your order, you will receive another email with your tracking information.
Missing something? Contact us with your order number and we will take care of you.
How do I change or cancel my order?
Any changes to your order (including cancellations) must be requested within 12 hours of your order confirmation; however, since we strive to fulfill orders as quickly as possible, we can’t guarantee that we can cancel the order even if you do request a cancellation within 12 hours. We strive to process orders within 3 business days. While we will try our best to make the necessary changes to your order, we cannot guarantee this.
What is your return policy?
If you don’t love your product, we’re happy to accept returns within 45 days of you receiving it (according to the tracking information).
We will offer a discounted shipping label, but if you want to ship the pillow yourself you can let us know and we can do that as well. Please contact us to initiate your return. If you don’t want to ship it, we also offer a donation option for a full refund.
Still have questions?
We love tough questions. If you can’t find the answer above, contact us and we’ll be happy to help.
A new sleep experience.
Adjust the level of fill to achieve the perfect amount of loft for any sleep position. Whether you need a soft hug, or a bit of support for your back, side or stomach, our customizable pillow fill gives your unique body the cushioning it needs, where you need it.
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Ditch the pillow fight.